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Small Business Certification Specialist (Compliance Specialist 3)

Small Business Certification Specialist (Compliance Specialist 3)

Business Oregon, is the state’s economic development agency and is currently hiring a Small Business Certification Specialist (Compliance Specialist 3). This position resolves certification disputes through investigation and analysis. Review includes referencing supporting documentation and performing interviews and site visits at the firm’s office, shop, and job site locations. Additionally, you will provide consultation, guidance, and training regarding the certification programs to a broad audience including all legal and technical aspects of the programs and the dispute resolution process.

Note: We value our employees and want to encourage work-life balance and flexibility. This position may have the ability to work in a semi-remote environment with a required two days a week in the Salem office and as needed according to workload.
What you will do:

• Investigate complaints and third-party challenges – Review and analyze applications and supporting documentation, perform site visits, and conduct interviews. Make recommendations based on findings.

• Accurately apply complex legal and technical resources – Objectively create investigative reports and provide guidance to external partners.

• Independently develop documents – Author sufficient records for judicial proceedings and legally binding notifications to applicants in accordance with federal and state rules and statutes.

• Develop compliance standards – Revise and implement procedures and training courses that cover complex regulatory situations.

• Provide technical guidance – Perform presentations and guide managers, staff, and outside organizations regarding program regulations or standards.

• Case preparation – Participate in the administrative hearing process including testifying under oath in support of investigative findings.

• Review work – Function in a lead capacity overseeing work of other staff making recommendations for performance improvements and professional development training needs.

Business Oregon strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don’t meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, feel free to contact us to discuss your application.

The ideal candidate will possess a combination of some or all of the following skills:
• Knowledge of small and disadvantaged business programs and an ability to work collaboratively within diverse groups.
• Demonstrated excellent oral and written communication skills, including delivering presentations and demonstrated ability to decipher, interpret, and communicate complex information.
• Demonstrated experience in planning and conducting investigations, including possessing strong interviewing skills and ability to use multiple sources and writing fact-based reports.
• Ability to track and effectively manage multiple competing projects, demonstrate strong organizational skills, and attention to detail while working under pressure with non-negotiable, established deadlines.
• Demonstrated ability to remain calm and courteous while maintaining a high degree of objectivity, accessibility, and responsiveness.
• Preference may be given to those with experience writing technical reports or documents (ex. Legal writing: Legal Briefs, police reports, etc.)
• Preference may be given to candidates whose work history demonstrates testifying judicial proceeding experience.

Please note: if you are interested in applying for this position, you must attach your current cover letter and resume to your application. Failure to submit the required resume and cover letter will remove your application from consideration.

What you need to qualify:
Five years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance and eligibility with program guidelines and regulations.

Three of the five years must be above the technical support level.

College-level course work may substitute for experience based on 45-quarter units per year, up to a maximum of three years.


A Bachelor’s Degree in Business or Public Administration and two years of the specified experience.

What Business Oregon does:
Business Oregon is the economic development agency for the state of Oregon. We have about 150 people on our team, and we work with communities and businesses. We use our programs and expertise to help businesses grow, so they can in turn add jobs, diversify the economy, and increase Oregon prosperity. We work with communities to enhance and expand infrastructure and community safety with projects such as water/wastewater systems, seismic rehabilitation for schools, or rural broadband development. This also sets the stage for future business development. Our mission is to invest in Oregon’s businesses, communities, and people to promote a globally competitive, diverse, and inclusive economy, all carried out with an agency strategic plan.

How to Apply Please Note: Applications must be submitted no later than 11:59 PM PST on 6/7/2023.

• Click the “Apply” button above to complete your online application.
• Attach your current cover letter and resume. Failure to submit the required resume and cover letter will remove your application from consideration.
• Complete the questionnaire.
• The candidates whose work experience most closely matches the qualifications and skills of this position will be invited to interview.
• Warning – Workday will timeout after 20 minutes of inactivity and will not save your application progress. You must submit your application after you begin the process.

• Family Friendly Work Life Balance: Paid time off, 11 holidays, 3 personal days & optional short- and long-term disability benefits.
• Take Care of Yourself and Your Family: Comprehensive employee benefits, choice of medical plans, vision plan, life insurance, employee assistance program.
• Invest in Your Future: Pension plan, deferred comp, short- and long-term disability plan, flexible spending accounts for healthcare and dependent care.
• Be Appreciated: Employee recognition events, agency unique employee recognition program allowing for additional leave options such as vacation buy-out and sick leave roll-over, dynamic employees doing impactful work.
• Inclusion: At Business Oregon, we value community and foster a sense of belonging for our employees.

Additional Information:
• It is our policy to provide reasonable accommodations to all applicants who may need them. Should you need assistance, or an accommodation please contact Sarah Flores in Employee Services to discuss how we can best meet your needs.
• Veterans’ Preference – Eligible veterans who meet the qualifications will be given veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process. Click on the Veterans’ Preference link for additional information.
• Criminal Records Check – Hiring of the successful candidate will be contingent upon the results of a Criminal Background Check. Adverse background data may be grounds for immediate disqualification.
• Work Authorization – The Oregon Business Development Department (dba Business Oregon) does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States.
• This recruitment will be used to establish a list of qualified candidates to fill the current position and may be used to fill future vacancies as they occur.
• This position is a classified unrepresented, full-time position, non-exempt and is not represented by a union.
• PERS – This is a PERS qualifying position. After a six-month waiting period eligible Management Service, Executive Service, and Unrepresented employees will have their base pay increased by 6.95% and the 6% PERS contribution deducted from their base pay rather than a direct 6% contribution by the State of Oregon to the employees PERS account. This will mirror the bargained SEIU and AFSCME PERS process.
• Are you looking to live in and experience Oregon? Learn more about life in Salem and Portland.

Need help?
For questions about this job, contact Kavin Blanton, HR Analyst in Employee Services, at 971-718-6475 or email Kavin.E.Blanton@Biz.Oregon.gov.

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Business Oregon is an Equal Opportunity, Affirmative Action Employer.